Privacy Policy

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Owner of the Data Treatment

Mowi Space, mARc project s.r.l, P.zza Dolomiti, 5 - 38010 Andalo TN (Italy) VAT/C.F./P.IVA: IT02389640224 Camera di Commercio di Trento CS: 2500 Eur (I.V.) - info@mowi.space

This privacy statement applies to all our serices: websites, webapps and our apps listed in the Apple App Store and Google Play Store. If you are under 16 years of age you need prior permission of your parents or legal guardians to use our Services.

This page is used to inform visitors and users regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Services.

If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible at Mowi Snow and Mowi Bike unless otherwise defined in this Privacy Policy.

Information Collection and Use

We do not and will never sell any of our users' personal information.

For a better experience, while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to:

- Device hardware and software information

- Location when using the app

- Anonymous data on the use of our Services for statistical purposes

The information that we request will be retained by us and used as described in this privacy policy.

Additional Information Collection and Use with a registered user

In the sign up process you provide us with information such as your email address, your age, sex, country and an optional profile picture. We use this personal data so that you can log in to our Services, to personalize the service and so that we know how to address you when we contact you. If you sign up via Facebook, Google or Apple, we will receive information from your profile to create a Mowi Space account. If you cancel during any way of signing up, we will not save the data you entered.

Some features of the app require additional personal data to be used:

Groups

The "Groups" feature needs to know your location even when you're not using the app and to share it with your friends (when you want, with whom you want and for as long as you want).

In order to send you relevant communications, marketing messages and notifications related to the area (bike or ski area) you wish to receive about, we need to know your location (not precise): we share with OneSignal the name of the last area (bike or ski area) so that we can send relevant communications, marketing messages and notifications only to interested users. You may agree to receive commercial and marketing messages after logging in to all of our Services for the first time and you can always revoke your consent at any time.

Comunications

In order to send you relevant communications, marketing messages and notifications related to the area (bike or ski area) you wish to receive about, we need to know your location (not precise): we share with OneSignal the name of the last area (bike or ski area) so that we can send relevant communications, marketing messages and notifications only to interested users. You may agree to receive commercial and marketing messages after logging in to all of our Services for the first time and you can always revoke your consent at any time.

What data we share

The app does use third party services that may collect information used to identify you.

Link to privacy policy of third party service providers used by the app

- Google Play Services (https://www.google.com/policies/privacy)

- Google Analytics for Firebase (https://firebase.google.com/policies/analytics)

- Firebase Crashlytics (https://firebase.google.com/support/privacy)

- Facebook (https://www.facebook.com/about/privacy/update/printable)

- One Signal (https://onesignal.com/privacy_policy)

- Sentry (https://sentry.io/privacy)

Log Data

We want to inform you that whenever you use our Service, in a case of an error in the app we collect data and information (through third party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics.

Cookies

Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device's internal memory.

Our Services does not use these “cookies” explicitly. However, the app may use third party code and libraries that use “cookies” to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.

Service Providers

We may employ third-party companies and individuals due to the following reasons:

- To facilitate our Service;

- To provide the Service on our behalf;

- To perform Service-related services;

- To assist us in analyzing how our Service is used.

We do not share your email with other companies or third-party services.

We want to inform users of this Service that these third parties have access to some of your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

Security

We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Links to Other Sites

This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children’s Privacy

Our Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page.

Deleting Your Information and Data

You can delete your Information and Data by writing an email to info@mowi.space and specifying the email with which you registered for our services.

After you make a deletion request, we permanently and irreversibly delete your personal data from our systems, including backups. Once deleted, your data, including your account and activities, cannot be reinstated. Following your request, it may take up to 30 days to delete your personal information and system logs from our systems. Additionally, we may retain information where deletion requests are made to comply with the law and take other actions permitted by law.
Note that content you have shared with others, such as text or photos, may remain visible after you you make a deletion request.


This policy is effective as of 2021-01-01

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at info@mowi.space.